INTERNET ACCESS FROM ANYWHERE
Viewing Your Patron Account
It is very important that you read ALL of
the information listed below before you start viewing your Patron
Account. Scroll down to view all the info.
Note:
Please read SEARCHING WITH
POLARIS POWERPAC before you start searching for items and
placing requests.
VIEWING YOUR PATRON ACCOUNT:
Your patron account shows your library
registration data, requests you have made, items you have checked out, and
fines and fees you owe. You can change your registration information or
password, cancel requests, and renew items you have currently checked out.
You may also be able to maintain a reading history, which is a list of items
you have checked out in the past. You log in to access your patron account.
If you want to renew items, make or cancel requests, do that before changing
any registration information as this change freezes your account.
To protect your privacy, be sure to
log out when you have finished viewing your account.
LOG IN & VIEW YOUR ACCOUNT:
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In the address bar on the Internet
type in:
http://catalog.gila.lib.az.us/POLARIS
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In the menu bar at the top right of
the blue window, click Patron Account.
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Type your library card number in the
Barcode Number box. [14 digits, no spaces]
-
Type your password in the Password
box. Click [LOG IN].
-
You are now on the My Record page and
your Patron Account information is displayed.
CHANGE YOUR REGISTRATION:
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Click Change Account Information.
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Type the new information in the
appropriate boxes, as required.
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Click [Submit_Change_Request]
to submit the new information to the library. Your record will now
be frozen & no other transactions are possible. Call or come in to
the library to verify the changes, so we can unblock your record.
-
Click Back to return to the My
Record page, or click Log Out to quit viewing your account.
CHANGE YOUR PASSWORD:
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Click Change Password.
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Type your current password in the Old
Password box.
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Type the new password in the New
Password box. You can use 4 to 16 characters (letters, numbers, and
special characters).
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Type the new password again in the
Verification box, and click [SUBMIT].
-
Click Back to return to the My
Record page, or click Log Out to quit viewing your account.
CHECK & CANCEL REQUESTS:
-
Click Requests. The list of
your requests shows the status of each request.
-
To cancel one or more requests,
select the check boxes for requests, and click Cancel Selected
Requests. To cancel all requests, click Cancel All Requests.
-
Select another Patron Account option,
or click Log Out to quit viewing your account.
VIEW & RENEW ITEMS OUT:
-
Click Items Out.
-
To renew one or more items, select
the check boxes for the items, and click Renew selected items. To
renew all items, click Renew all items.
-
Items will not renew if they are
overdue, if someone is waiting, if they have been renewed once already,
or if your account is blocked for fines or information changes. Videos &
DVD’s are not renewable.
CHECK YOUR FINES & FEES:
START,
VIEW, OR STOP A READING HISTORY:
1. To START your reading
history, follow these steps:
-
Click Change Preferences on
the My Record page.
-
Select Start history.
-
Click [SUBMIT].
-
Click Back to return to the My
Record page, or click Log Out to quit viewing your account.
2. To VIEW your reading history,
click READING HISTORY on the Patron Account submenu.
3. To CLEAR & STOP your reading
history follow these steps:
4. Select another Patron Account
option, or click Log Out to quit viewing your account.
If after reading all the material on this
page you have any questions about your account, please contact the library
and we will be happy to assist you.
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